State Farm® Insurance Agent Janet Fernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dillon Newman
January 8, 2026
"Worst company ever, they charge you way too much and increase your rate every renewal, you get 1 comprehensive claim (they say they wont raise your rates) and then they drop you and then ignore your calls and texts ha. also almost everyone in the office WILL give you false information so if anyone does have questions go directly to janet herself Again JANET IS THE ONLY ONE THAT WILL TELL YOU THE RIGHT INFORMATION , everyone else in the office will give you false information"
"I appreciate you taking the time to discuss your claims history with us, and I understand your frustration. Unfortunately, your most recent claim resulted in an underwriting review, and because of the number of claims, your auto policy is being non-renewed."
Floyd Abdool
January 6, 2026
"Kayla was very patient and helpful. She went above and beyond in helping me understand and solve the problem I had."
"Thank you, Floyd, for your kind words about Kayla. We're glad she could assist you effectively and provide the support you needed. Your feedback is greatly appreciated. "
Lorenzo Rojas
January 6, 2026
"Samantha fue INCREÍBLE. Fue muy amable y realmente ayudó a mi familia a ahorrar. La recomendaré a toda mi familia. Gracias a Janet y Samantha Henríquez !!!"
"Gracias, Lorenzo, por tus amables palabras sobre Samantha. Nos alegra saber que pudo ayudar a tu familia a ahorrar. Apreciamos mucho tu recomendación. ¡Gracias por confiar en nosotros!"
Belkys Rojas
January 6, 2026
"I was referred by Roberto A. to Samantha at Janet’s office and she was able to start my policy and save me over $300 every 6 months for both cars!! She was so patient with me and my husband and even helped us with calling to cancel my old policy. Anyone would be LUCKY to have her as an agent. Gracias Samantha!!"
"Thank you, Belkys, for sharing your experience! We're glad Samantha could assist you and your husband in starting your policy and saving money. We appreciate your kind words and Roberto's referral. "
Jackie Estrada
December 1, 2025
"Angelica was a HUGE help, even with all my questions due to my ignorance in insurance, she was so patient explaining everything! Thank you girl!"
"Thank you, Jackie! We're glad Angelica could assist you and provide the clarity you needed. If you have any more questions, feel free to reach out anytime."
Donald Garrick
November 26, 2025
"Tatiana is the best; she always takes care of me and is patient in explaining my policies. Thank you!"
"Thank you, Donald. It's great to hear that she has been helpful and patient in explaining your policies. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
Doris Acosta
November 14, 2025
"Samantha Henriquez was very helpful and professional. Great customer service skills and very friendly."
"Thank you, Doris, for your kind words about Samantha. We're glad to hear she provided you with helpful and professional service. Your feedback means a lot to us. "
DOMINICK FROIO JR
November 6, 2025
"Came in to get help with my DSS. Sandie greeted me and was amazing at helping me get everything set up! Great office!"
"Thank you, Dominick, for visiting our office. We're glad Sandie could assist you with your DSS setup. We appreciate your feedback and look forward to serving you again."
Melissa C
November 2, 2025
"Angelica provided me with fast and efficient service when I recently needed help updating my insurance! She was professional and super friendly!"
"Thank you, Melissa, for your kind words about Angelica's service. We're glad to hear she was able to assist you quickly and professionally. If you need anything else, feel free to reach out."
Rashel Solarte
October 28, 2025
"Angelica is amazing to work with very kind and patient."
"Thank you, Rashel, for your kind words about Angelica. We're glad to hear she made your experience a positive one. Your feedback is greatly appreciated."
Barbara Garrick
October 21, 2025
"Janet's office is the best! Sandie was great and helping me set up my policies! Love them!"
"We can’t thank you enough for this awesome review, Barbara! Knowing we made your experience a great one means the world to us. "
Mateo Castillo
October 21, 2025
"Samantha was the best ! Extremely helpful and super nice , customer service experience was 12 out of 10 ! She’s definitely an asset for the company."
"Thank you, Mateo, for your kind words about Samantha. We're glad to hear she provided you with such a positive experience. Your feedback is greatly appreciated. "
Norman Allen
October 7, 2025
"The office is great! Sandie help to set up my Drive and Safe and Save and save some money. Everyone is great there! Thank you"
"Thank you, Norman, for your kind words! It's great to hear that Sandie was able to assist you with setting up Drive Safe and Save. We appreciate your feedback and look forward to serving you again."
Ana Laura León Fernández
October 1, 2025
"Excelente atención, muy amable y servicial todo en este lugar Gracias a Samantha por ocuparse de todo 10/10"
"Hola Ana Laura León Fernández, gracias por tus amables palabras. Nos alegra saber que Samantha pudo asistirte de manera tan efectiva. Estamos aquí para ayudarte siempre que lo necesites. Saludos."
christopher gonzalez
September 29, 2025
"Eduardo great guy help me with my policies really recommend him."
"Thank you, Christopher, for your kind words about Eduardo. It's great to hear that he was able to assist you with your policies. We appreciate your recommendation!"
Jonathan Fernández
September 24, 2025
"Angélica Martinez it's a fantastic insurance agent, helping me with issues related to overpaying for insurance and getting me in the right premium for my needs. I totally recommend her 100% for her professionalism, patience and kindness to her client's. Thank you very much for your great customer support."
"Thank you, Jonathan, for your kind words about Angélica. It's great to hear that she was able to assist you with your insurance needs and provide excellent support. We appreciate your recommendation and look forward to continuing to serve you. "
Darling Castle
September 15, 2025
"John did an amazing job helping me and guiding me throughout the insurance selection process. Gave me some good advice regarding the coverage needed! Appreciate all his help!"
"Thank you, Darling Castle, for your kind words about John. We're glad to hear he was able to assist you with your insurance needs and provide valuable advice. Your feedback means a lot to us!"
Joseph Cejka
September 11, 2025
"Sandi was amazing. She has a wonderful personality and made shopping for insurance pleasurable. I would recommend her to anyone looking for insurance."
"Thank you, Joseph, for your kind words about Sandi. We're glad to hear she made your insurance shopping experience enjoyable. Your recommendation means a lot to us."
Haim shababos
September 10, 2025
"I am so impressed, Esmetita is my Agent. Highly recommend! She is absolutely the best agent I ever dealt with in the last 30 years in Florida. State Farm is a great company, BUT personal like Esmerita she makes the company even greater! Highly recommended"
"Thank you, Haim, for your kind words about Esmerita. We're glad to hear she has made such a positive impact on your experience with us. Your recommendation means a lot."
Michael Shababo
September 10, 2025
"Esmi was fantastic in helping me our with my car insurance!"
"Thank you, Michael, for your feedback! We're glad to hear that Esmi was able to assist you with your car insurance needs. If there's anything else you need, feel free to reach out."
Jehovanny Campillo
August 29, 2025
"Espectacular la atención de Héctor. Profesional, con las explicaciones bien definidas. Agradable y carismático 10-10. Muy agradecido con su atención"
"Gracias, Jehovanny, por tus amables palabras sobre Héctor. Nos alegra saber que su atención fue de tu agrado y que te brindó explicaciones claras. Estamos aquí para ayudarte siempre que lo necesites."
Gustavo Ocer
August 22, 2025
"Great service from Sam"
"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for your kind words and for allowing us to serve you!"
Sabrina Higgins
August 21, 2025
"Samantha was so helpful in running the numbers for different scenarios to find the coverage that’s good for me right now! I really appreciated her patience and willingness to get all those quotes for me! Thank you!!"
"It’s wonderful to hear such positive feedback, Sabrina! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
Natalia Lopez
August 20, 2025
"Samantha is truly a star!! I actually was recommended to her and she exceeded my expectations above and beyond!!! She is so so patient and really took the time to explain what i didn’t know. I will always recommend her to everyone I know!! This agency is so lucky to have her!"
"Thank you, Natalia, for your kind words about Samantha! We're glad to hear she was able to assist you so effectively and that you had a positive experience with our agency. Your recommendation means a lot to us. Take care!"
Pedro Luis Peña Batista
August 20, 2025
"very friendly, good customer service and helps you with whatever you need."
"Thank you, Pedro Luis, for your kind words and the 5-star rating! We're glad to hear that our team could assist you effectively. If you ever need anything else, feel free to reach out."