State Farm® Insurance Agent Janet Fernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pierre Edward Rigaud
September 24, 2026
"Hello!
I was so lucky to talk to one of the best so far among the agents. She was so nice and patience with me. Walk me through everything I wanted to know and even explain things in different ways so that I could fully understand. Her name is Tatiana Martinez again thank you so much. For me and my wife. 🙏🙏🙏"
"Hi Pierre,
Thank you for sharing your experience with Tatiana Martinez! It's wonderful to hear that she was able to assist you and your wife so effectively. We're grateful for your trust in our agency. "
Susan Messano
September 10, 2026
"Ana was very helpful when I purchased a new car! She promptly transferred and added extra coverage ,reviewed it with me and emailed me my new policy and id cards. Thanks Ana!"
"Congratulations on the new car, Susan! We’re glad Ana could take care of your coverage efficiently and make sure everything was ready to go. Thanks for choosing our team to be part of the process!"
Karen Graham
September 9, 2026
"I cannot say enough wonderful things about Ana Teachenor at Janet G. M. Fernandez State Farm Agency! She is absolutely amazing and truly goes above and beyond for her clients. From the very first time I spoke with her, Ana was friendly, professional, knowledgeable, and genuinely caring.
She took the time to answer all of my questions, explain everything clearly, and make sure I felt comfortable and confident with my insurance. She never made me feel rushed or like just another customer. It is very clear that Ana truly cares about the people she works with and takes pride in providing excellent service.
Ana is responsive, patient, honest, and incredibly helpful. Having an agent you can actually trust and rely on makes such a difference, and I feel very fortunate to have her helping me at Janet G. M. Fernandez State Farm Agency.
If you are looking for an insurance professional who will treat you with respect, take care of you, and go the extra mile, I highly recommend Ana Teachenor. She is truly exceptional! ⭐⭐⭐⭐⭐"
"Thank you so much for your glowing feedback, Karen! We're delighted to hear about your positive experience with Ana Teachenor at our agency. It's wonderful to know that her dedication and care have made a significant impact on your insurance journey. If you ever need further assistance, don't hesitate to reach out."
Evelyn Astacio
September 4, 2026
"TODAY I HAD THE PRIVILEDGE OF COMMUNICATING WITH ANA TEACHNOR, SHE WAS VERY HELPFUL, DILIGENT AND KNOWLEDGABLE PROVIDING ME ANSWERS TO MY QUESTIONS. IT WAS REALLY A PLEASURABLE EXPERIENCE...."
"Evelyn, thank you for sharing your experience with Ana Teachnor. We're delighted to hear that she was able to assist you with her helpfulness and knowledge. If you have any more questions or need further assistance with your insurance needs, feel free to reach out to our team."
alyssa
August 28, 2026
"Had a great experience getting set up for coverage with Tatiana!"
"It’s always meaningful to hear from our customers, Alyssa. Thanks for sharing! It's great to hear that Tatiana was able to assist you effectively in setting up your coverage. If you have any further insurance needs, feel free to reach out to our team."
Scott Ludwin
August 28, 2026
"Camila was extremely professional polite and friendly. She helped us setup my drive safe my Ting and my vandalism claim. Loved the great service."
"Scott, it’s wonderful to know Camila was able to make such a difference when you needed help! We’re glad she could give you the support and guidance you needed across everything you were taking care of. Thanks for sharing your experience and trusting our team!"
Cindy Lopez
August 28, 2026
"I can’t say enough good things about Kayla and the incredible service she provides! She is professional, knowledgeable, patient, and always takes the time to make sure I understand my coverage and options. Kayla genuinely cares about her clients and goes above and beyond to make the insurance process as easy and stress-free as possible.
Whenever I have a question or need assistance, she is responsive, friendly, and incredibly helpful. It’s reassuring to know I have someone I can trust looking out for me and my family.
If you’re looking for a State Farm agent who truly cares about her customers and provides exceptional service, I highly recommend Kayla. She is absolutely wonderful! My family and I look forward to continue working with Kayla for many more years to come."
"We appreciate you taking the time to leave us a review, Cindy! We're delighted to hear about your positive experience with Kayla and how she has made the insurance process seamless for you and your family. Our team is committed to providing exceptional service, and it's wonderful to know Kayla has been a trusted partner for your insurance needs. If you ever have more questions or need further assistance, don't hesitate to reach out."
susan besteni
August 24, 2026
"I came to the office to cancel my insurance. I needed an allordable rate. Camila took her time to adjust my coverage. She is very knowledgeable and patient. She is very friendly and an asset to your organization."
"Susan, having someone who listens to your needs and takes the time to find the right coverage can make all the difference! We’re pleased Camila was able to adjust your policy while providing the knowledgeable, patient service you deserve. Thanks for sharing your experience with us!"
Juan Salcedo
August 21, 2026
"Agent Hiliary Gonzalez was a very professional, knowledgeable, right to the point about our need for a homeowner's insurance and liability She helped us in a very timely manner which let us know that we were dealing with a very kind and understandable person and service Agent. Thank you, Hiliary, for your help."
"We’re grateful you took a moment to share this with us, Juan. We're delighted to hear that Hiliary Gonzalez was able to assist you with your homeowners insurance and liability needs so effectively. Our team is committed to providing knowledgeable and timely service, and it's great to know that Hiliary made a positive impact. If you have any further insurance questions or needs, feel free to reach out."
Robert Choy
August 21, 2026
"Esmerita has been my agent for more than 40 years. Esmerita is a knowledgeable and professional insurance agent. She is very responsive, helpful, and makes the whole process easy. I would definitely recommend working with Esmerita - I've recommended my children and grandchildren to her and they are all very happy with the results."
"Robert, thank you for your thoughtful feedback and for choosing our agency for over 40 years. It's wonderful to hear how Esmerita's knowledge and professionalism have made your insurance experience seamless. We truly appreciate your recommendations to your family and are delighted to know they are satisfied with the service. If you ever need assistance with your insurance needs, feel free to reach out."
Angyrosybel Pineda
August 21, 2026
"Esmi Quintana la mejor en atención al cliente la recomiendo al 100% es muy amable siempre contesta de buena manera doy la 5 estrella por que me ha ido muy bien con state farm y con ella"
"Gracias por tu recomendación, Angyrosybel. Nos alegra saber que Esmi Quintana ha brindado una atención al cliente excepcional y que estás satisfecho con nuestro servicio en State Farm. Si en el futuro necesitas ayuda con tus seguros, no dudes en contactarnos."
emoji cat
August 19, 2026
"Everyone is so nice. Every person you speak with there is very welcoming. Hiliary is so helpful and so nice and Ana is very nice as well. Definitely would recommend them."
"Thank you for your recommendation and for highlighting the welcoming atmosphere at our agency. We're delighted to hear that Hiliary and Ana made such a positive impression with their helpfulness and friendliness. If you ever need assistance with your insurance needs, feel free to reach out to us."
Jomon Manimala
August 12, 2026
"I had this opportunity today to do business with Gabriel, on the recommendations of my son. I was with Progressive for a very long time, in the past.But for even lesser deductibles, apple to apple, Gabriel gave me a quote which was a $100/- saving, per month. Above all, he was respectful and knowledgeable. Cheers to you guys…. Thinking of shifting home owner’s insurance too.,"
"Jomon, thank you sincerely for sharing your experience with Gabriel and our agency. It's wonderful to hear that he was able to provide you with a quote that offered savings while maintaining the coverage you require. We appreciate your trust, and we would be happy to assist you with your homeowners insurance whenever you're ready."
Thomas Chiramel
August 8, 2026
"Tatiana Martinez provided an Excellent Service from State Farm Insurance Agency .
Her Knowledge , expertise , Customer Service, ability to listen, resolve and summarized my all account in one page make me
Understand better … Thank you..🙏"
"This is very thoughtful, Thomas! We're pleased to hear that Tatiana's knowledge and expertise positively impacted your experience with our agency. It's wonderful to know that her ability to listen and summarize your account helped you understand everything more clearly. If you have any further questions or need assistance with your insurance needs, please feel free to reach out."
Kevargas
August 4, 2026
"I had an excellent experience with State Farm. I signed up for my policy today, and Raquel was amazing throughout the entire process. She was incredibly helpful, patient, and took the time to explain everything clearly, making sure I understood all of my options. She made the whole experience easy and stress-free with her kindness and professionalism. Thank you, Raquel, for providing such outstanding customer service. I highly recommend State Farm, and if you have the chance to work with Raquel, you’re in great hands!"
"Your recommendation means a lot, and we're here to assist with any of your future insurance needs. We're delighted to hear that Raquel provided such helpful and patient service while guiding you through your policy options. Thank you for sharing your experience with us! "
Amy Carrera
August 4, 2026
"Sam was absolutely amazing! From the very beginning, she was kind, patient, and incredibly knowledgeable. She took the time to answer every question I had in detail and made sure I fully understood everything. If there was ever something she wasn’t 100% certain about, she went the extra mile to find the correct information instead of guessing, which I truly appreciated. Her customer service was exceptional.She was sweet, caring, and made me feel valued throughout the entire process. Honestly, she made everything so easy that I was genuinely excited to come back to State Farm. It’s rare to find someone who is both so professional and so personable. Thank you, Sam, for making this such a great experience I truly appreciate all of your help!"
"Amy, this is so wonderful to hear! It's amazing to see how Sam's kindness, patience, and expertise made such a positive impact on your insurance journey. We're so happy that she could provide the exceptional service you deserve, and we can't wait to assist you with any future insurance needs!"
jose socorro
August 3, 2026
"Great service, all insurance offer the same or similar service. But I do appreciate a lot the meticulosity and detailed explanations and recommendations from Raquel. Recommend this office."
"Jose, we love hearing how Raquel was able to make such a difference for you! Her dedication to providing clear guidance and taking the time to explain every detail is exactly the kind of service we value. We’re grateful you trusted our team and look forward to continuing to support you with your insurance needs."
Phil Schoen
July 16, 2026
"I have been with Janet Fernandez's office for years. There was one time I stepped away for a few months for what was temporarily a better rate.
However, that just made me realize how good they are. At my next opportunity, we switched back and have not thought of switching ever since.
It's been a difficult few months - and I had let some things slip. Raquel went above and beyond and got everything sorted quickly and completely.
Janet herself is fantastically committed to her business and clients, and that is reflected in the choice of people that work for her. They are always patient, pleasant, and helpful.
Highly recommended."
"We’re so glad to hear from you and truly appreciate your kind words about Raquel and our team! Our top priority is to provide friendly and helpful service, and we’re here to assist you with any insurance needs you might have. Thank you for your thoughtful feedback, Phil!"
Marian O
June 30, 2026
"I had a fantastic experience with my State Farm agent Samantha. She took the time to review my current policy, cut my insurance premium in half, and even added additional coverage and features. She was knowledgeable, professional, and genuinely cared about finding the best value for me. I highly recommend her to anyone looking to save money without sacrificing coverage. Thank you for the outstanding service!"
"Marian, this is wonderful to hear! We’re happy Samantha could help you get better coverage and save money along the way. We truly appreciate your trust in us."
Michelle Ros
June 25, 2026
"Samantha was amazing!! Super helpful and efficient!!"
"Michelle, thank you for your feedback! We're glad to hear that Samantha was super helpful and efficient during your experience with us. Your support means a lot to our team!"
Hyok Chong
June 22, 2026
"I called State Farm regarding my insurance, and Kayla was the one who answered. From the very beginning, she was friendly, professional, and extremely knowledgeable. She helped me with my flood insurance and auto insurance, and made the entire process easy and stress-free. What stood out the most was her willingness to go above and beyond to help. You could tell she genuinely cared and was working hard to find the best solutions for me. If every representative provided this level of customer service, the company would be in great hands. I truly appreciate her dedication and highly recommend her!!!"
"Hyok, it means so much to us that you had a five-star experience! Our team is dedicated to providing the highest level of service, and your kind words truly make our day. Thank you for trusting us with your insurance needs!
"
Disha Mankame
June 19, 2026
"We had a wonderful experience working with Angelica, at State Farm. From the moment we spoke, she was incredibly patient, kind, and genuinely interested in helping me understand my vehicle insurance options.
I tend to ask a lot of questions when making important decisions, and she never once made me feel rushed or pressured. In fact, after I asked several questions—and even repeated some of them to make sure I fully understood—I asked if she could draw a flow chart to help me visualize the different insurance scenarios and coverage choices. Without hesitation, she took the time to create one and walk me through it step by step.
Seeing everything laid out so clearly made what could have been a confusing process much easier to understand. Her willingness to go the extra mile and explain complex information in a simple, practical way was truly appreciated.
Excellent customer service is hard to find, and she went above and beyond to make sure I felt informed and comfortable with my decisions. I am very grateful for her patience, professionalism, and dedication. I highly recommend her to anyone looking for an insurance agent who genuinely cares about helping her clients."
"Disha, thank you for sharing your experience with Angelica at our agency. It's great to hear how she took the time to patiently address your questions and even create a flow chart to clarify your insurance options. We truly value your recommendation and are glad Angelica could assist you in making informed decisions."
jjamz roxkroxk
June 18, 2026
"Samantha was very attentive, patient and very informative. She made the transition smooth and effortless. Thank you so much for the awesome customer service, much appreciated..."
"Thank you for your kind words! We're glad to hear that Samantha was attentive and informative, making your transition smooth and effortless. Your appreciation for our customer service means a lot to us."
Tom Borrero
May 30, 2026
"What can I say about Samantha? Super attentive, knowledgeable, hard working and always looking out for her clients as if they are family."
"Thank you, Tom, for your kind words about Samantha. We're glad to hear that her attentiveness and dedication made a positive impact. Your feedback is greatly appreciated!"
Regina Miranda
May 30, 2026
"Samantha is the best! So knowledgeable, competent, and easy to talk to. She is such a gem!"
"Thank you, Regina, for your kind words about Samantha. We're glad to hear that her knowledge and approachable nature made a positive impact. We appreciate your feedback and support!"