
State Farm® Insurance Agent Janet Fernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeffrey Cadorette
April 25, 2025
"What great customer service experience. CORTNEY was very helpful a pleasure speaking with. It's rare to have that type of customer service now adays. All star!"
"Thank you, Jeffrey, for sharing your experience with us. We're glad to hear that Cortney provided you with such exceptional service. We appreciate your feedback and look forward to assisting you again in the future."
Edwin Lopez
April 23, 2025
"Kelly was very helpful"
"Thank you for choosing us, Edwin! We are dedicated to safeguarding what matters most to you now and in the future. We look forward to serving you for many years ahead!"
matthew rodgers
April 23, 2025
"Needed help an hour before close to switch up some auto policies and Kayla made it happen w/ ease and followed up on everything. Great office to work with"
"Thanks for choosing us, Matthew! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
Jewel Rohal
April 22, 2025
"Every time I come to the office Courtney is always so wonderful and knowledgeable"
"Thank you, Jewel, for your kind feedback! We're delighted to know that Courtney has delivered such outstanding service. We value your trust in us and look forward to continuing to meet your insurance needs."
Leslie Connacher
April 20, 2025
"I have been a client of Janet Fernandez for over 20 years. I just had to obtain a policy for my 16 year old daughter...which I was dreading. Angelica Martinez not only made the process easy, but she also gave me several options to let me choose the most affordable policy for my family. Thank you, Angelica, for your knowledge and patience!!!!"
"Thank you, Leslie, for your kind words and for being a loyal client for over 20 years! We're thrilled to hear that Angelica made the process smooth and provided you with the best options for your daughter. Your satisfaction is our priority, and we appreciate your trust in us."
Bobby Norris
April 17, 2025
"Cheri and the rest of the gang have always been so responsive and polite. Excellent customer service."
"Thank you, Bobby! Your feedback confirms that we’re making an impact, and we truly appreciate your support. If you ever need help, remember that we’re always here for you!"
Lonna Shawn
April 16, 2025
"I worked with Courtney today and she was wonderful, kind and very knowledgeable. We need more Courtneys"
"Thank you, Lonna, for your thoughtful feedback and for sharing your experience! We’re delighted to know that Courtney delivered such outstanding service. We completely agree that having more team members like her is invaluable, and we’re thankful to have her as part of our team."
Luis Fernandez
April 15, 2025
"Tuve que comunicarme hoy con la agencia porque quería agregar otro vehículo a la póliza pero éste se encuentra y tiene placa de texas, tuve el gusto de hablar con la agente Kelly y no pudo ser mejor, me explicó al detalle lo que debía hacer, muy profesional y amable, muchas gracias."
"Hola Luis, muchas gracias por compartir tu experiencia con nosotros. Nos alegra saber que Kelly pudo asistirte de manera profesional y amable. Estamos aquí para ayudarte con cualquier otra consulta que tengas."
Pavinee Yantarakitkosol
April 14, 2025
"She is helping me a lot. I am appreciate very much."
"We can’t thank you enough for this review, Pavinee! Knowing we made your experience a great one means the world to us. "
Fellipe Gomes
April 14, 2025
"Kelly was a Blessing, helped me with my cars and renters! I came in only looking for car and she educated me on how it was even better to get both and now I pay even less"
"We appreciate you, Felipe! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
Nkanta Group
April 14, 2025
"Kelly fue super atenta y me ayudo con todo! muy buen soporte"
"¡Gracias, Nkanta Group! Nos alegra saber que Kelly pudo brindarte el soporte que necesitabas. Estamos aquí para ayudarte siempre que lo necesites."
Ediltron Gomes
April 14, 2025
"Kelly Was awesome! she helped me and my family and was super transparent throughout the process, definitely recommend"
"We’re so lucky to have wonderful customers like you, Ediltron! Thanks for the kind words—our team is always here whenever you need us. "
Alvaro Arcila
April 10, 2025
"Gracias a Esmi Quintana por la uyuda con todas las preguntas acerca de mi accidente."
"¡Gracias, Alvaro! Nos alegra saber que Esmi Quintana pudo ayudarte con todas tus preguntas. Estamos aquí para lo que necesites."
Meta “Marz” XVI
April 10, 2025
"Kelly was an absolute pleasure to work with! She made the whole process of switching my car insurance simple and stress-free. She’s incredibly knowledgeable, answered all my questions with patience, and helped me find a great policy that fit my budget. Her professionalism and friendly were really appreciated."
"Thank you, Meta “Marz” XVI, for your great feedback! We're happy to hear that Kelly made your experience easy and stress-free. Your kind words about her professionalism and knowledge really mean a lot to us."
Guisella Kharufeh
April 7, 2025
"Thank you so much Angelica for your excellent customer service. You have made the insurance process at State Farm for our family quick and easy and have gone above and beyond our expectations. You are amazing!"
"What an amazing review—thank you, Guisella! We’re honored to have earned your trust and will always be here to help with your insurance needs. "
Brian Montero
April 4, 2025
"I wanted to leave a positive review about my interaction today. I had a wonderful experience with Courtney from StateFarm. She was pleasant, humorous and she talked me through how my policy would change if I obtained a new vehicle and answered all of my questions. I will be definitely asking for her once I do purchase the new vehicle."
"Thank you so much, Brian! We really appreciate the five-star review, and you taking the time to tell us about your awesome experience with Courtney! "
Matt Rodriguez
April 4, 2025
"John Robertson highly recommend being your sales person help me get insurance within 30 mins don't waste your time with other company's stick with this."
"Matt, thank you so much for the amazing review and recommendation! We're so glad that John was able to help you out and get you covered. "
Kristin Hohl-Doherty
April 3, 2025
"Kelly was very professional and attentive. She was able to help me with adjusting my policy very quickly."
"Kristin, we really appreciate the awesome review! Thank you for your great feedback about Kelly and let us know if there's anything else we can do to assist you! "
RYAN ODAY
April 2, 2025
"Courtney was very helpful and answered all my questions."
"Ryan, thank you so much for the five star review! We're glad to hear that Courtney was able to assist with your questions. "
Marion Harris
March 28, 2025
"I friend of mine suggested this agency. Everyone I have encountered provide super customer service. Angelica did so again today. Pleasure doing business with you."
"Thank you, Marion, for your kind words and for choosing our agency based on your friend's recommendation. We're thrilled to hear that Angelica and our team have provided you with excellent service. It's a pleasure to have you as a valued customer!"
Dawn Bissell
March 28, 2025
"Kelly made sure what I needed was taken care immediately and very efficiently, while being a complete professional and friendly at the same time. I will be calling her for any other questions or information I need!"
"Thank you, Dawn, for sharing your experience! We're so happy to hear that Kelly provided you with efficient and friendly service. Don't hesitate to reach out if you have any more questions or need assistance in the future."
Janine Palmer-Cuevas
March 27, 2025
"Great customer care experience with Kelly today. She took care of reinstating my policy in a jiffy. Even called me back to follow thru completing after our call was disconnected. Thanks so much, State Farm is Always There! Lol"
"Thank you, Janine, for sharing your positive experience with Kelly! We're thrilled to hear she provided you with efficient and attentive service. We appreciate your kind words and are always here to help!"
Eva Renaud
March 26, 2025
"Janet was a great help today, supper friendly and caring. Got the help I needed right away. Thank you Janet for your time!"
"Thank you, Eva, for your thoughtful words and for sharing your experience! We’re delighted to know that Janet was able to assist you quickly and with care. We value your feedback and look forward to serving you again soon."
MARY IVONNE Robalino
March 25, 2025
"El servicio fue excelente ,Kelly me atendió"
"¡Gracias, Mary! Nos alegra que hayas tenido una excelente experiencia con Kelly. ¡Agradecemos tu comentario!"
Robert White
March 24, 2025
"I just switched my home, auto and umbrella policies from Allstate to State Farm and I'm saving at least $300/month for better coverage. I worked with Gabriela Acosta and she was efficient, knowledgeable, and helpful. Switching was a breeze with Gabi. She answered all of my questions and was very responsive. Everything went smoothly. I would recommend her in a heartbeat. Update: I just called to ask a question about the "Drive Safe & Save" program and Kelly Oquendo was very helpful. Update: Every time I call, I get the best service. Today Tatiana helped me (again) to make changes to my policy. She helped go over all the options with me."
"Thank you for the positive feedback, Robert! I'm delighted to hear that Gabriela provided efficient, knowledgeable, and helpful service while assisting with your home, auto, and umbrella policies. We appreciate your recommendation and look forward to continuing to provide you with excellent coverage and service. Janet Fernandez - State Farm Insurance Agent, Cooper City, FL"