State Farm® Insurance Agent Janet Fernandez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marinko Novak
April 16, 2026
"Samantha was friendly, professional and efficient over the phone. She patiently listened to all my questions and answered them one by one in a manner that I could understand. Towards the end of the conversation she suggested a change to my policy that did not change my coverage but it saved me $100 a year. She definitely exceeded my expectations. Thank you"
"Thank you, Marinko, for sharing your experience with Janet. It's great to hear that she was able to address your questions and help you save on your policy. We appreciate your feedback and look forward to assisting you in the future."
daniel berke
April 6, 2026
"Kayla was amazing. Great help"
"Thank you, Daniel, for your feedback! We're glad to hear that Kayla was able to provide great help. Your support means a lot to us."
Tal Zamir
March 31, 2026
"Very good service professional direct to the point high preformed I think that from now on only State Farm . Tatiana did unbelievable service back and forth and did everything no questions asked!!!!"
"Thank you, Tal, for your feedback! It's great to hear that Tatiana provided such direct and high-performing service. We appreciate your trust in State Farm and look forward to continuing to serve you."
Elizabeth Aviles
March 18, 2026
"Samantha was EXCELLENT!!!After years of being with a competitor, she made it a breeze to sitch. Not only a great quote, Samantha was professional, extremely patient and beyond helpful. I will refer her any time, everytime. Thank you Samantha!!!"
"Thank you, Elizabeth, for sharing your experience! We're glad to hear that Samantha made your transition smooth and provided exceptional service. Your referrals mean a lot to us. "
Simple Living
March 17, 2026
"I just got off the phone with Kayla, and she was absolutely outstanding. She went above and beyond to help me resolve an issue with my current insurance company, staying on top of everything and keeping me informed every step of the way. Kayla is the definition of professionalism—knowledgeable, responsive, and genuinely committed to helping her clients. It’s rare to find someone who takes this level of care and ownership. If you’re looking for a trustworthy, friendly, and highly responsive insurance firm, look no further. Unlike many places that help once and then disappear, Kayla truly delivers consistent, top-tier service."
"Thank you for sharing your experience with Kayla. It's great to hear how she went above and beyond to assist you and maintained clear communication throughout the process. We appreciate your trust in our team and are here whenever you need us."
John Cunningham
March 9, 2026
"I have been with this particular StateFarm office for years and would absolutely recommend them to anyone who needs any type of insurance. Very reasonable price for the coverage that you receive. This was proved once again when my mother need new car insurance on a vehicle for her nonprofit. Samantha was instrumental in the writing of the policy. Thanks again."
"Thank you, John, for your continued trust and for recommending us. We're glad to hear that Samantha was able to assist with your mother's car insurance needs. Your support means a lot to us. "
Isabel Gibson
February 24, 2026
"Kayla was very patient with me. I know Statefarm is an excellent company but it was very difficult emotionally to part from USAA after 18 years together! She gave me exactly the same coverage that I had for less cash. I purchased vehicle and home owners insurance. I am going to save cash nd have the back up of another great company! I appreciate her patience and expertice. I will pass her info around where I live. SHE IS A SUPER STAR!"
"Thank you, Isabel, for sharing your experience with Kayla. It's great to hear that she was able to provide you with the same coverage for less and make the transition smooth. We appreciate your recommendation and support! "
Richard Jimenez
February 17, 2026
"Excellent service would reccomend to ANYONE"
"Thank you, Richard, for your kind words and recommendation! We're glad to hear you had an excellent experience with our service. If you ever need assistance, feel free to reach out."
Dillon Newman
January 30, 2026
"No accountability"
"I appreciate you taking the time to discuss your claims history with us, and I understand your frustration. Unfortunately, your most recent claim resulted in an underwriting review, and because of the number of claims, your auto policy is being non-renewed."
Dillon Newpants
January 29, 2026
"Janet and her employees will lie to you, give you false information and then try to argue with you instead of taking accountability. Also they forged my signature on a document that I never signed , and for some reason they wont send me that document for me to see! goodluck!"
"Dillon, a copy of your signed paperwork was sent to you when received from Corporate. You had the option of drawing your name or electronically signing your name as propagated on the signature line. Your electronic signature was recorded. You also have received benefits on this policy since you filed three claims in 2025 and all three were paid to you. I am sorry you are upset about your auto policies being non-renewed due to claim frequency but that was an underwriting decision not our agency. "
Chris Lopez
January 26, 2026
"5 Stars. Samantha Henriquez was outstanding in getting me all set up with State Farm and made the process easy to understand. I had been with USAA for 36 years and never shopped their policies. A friend recommended I give State Farm a look and wow."
"Thank you, Chris, for the 5-star review! We're glad Samantha made your transition to State Farm smooth and easy to understand. It's great to hear that your friend's recommendation led you to us. "
Manuel gonzalez-gil
January 15, 2026
"Samantha was polite and clear in a good explanation about the policies."
"Thank you, Manuel, for your feedback. We're glad to hear that Samantha provided you with a clear explanation of the policies. Your support means a lot to us. "
Renaldo Gayle
January 15, 2026
"I have dealt with Janet's office for many, many years and they have never missed a beat or dropped the ball. They handle both my home and auto insurance needs. Have been communicating specifically with Hector Cuardos recently and he is honest and straightforward. Very efficient and a man of his word. Top knotch customer service and courtesy. A pleasure working with him and the team to keep the savings and opportunities for discounts coming. Thank you, Hector!"
"Thank you, Renaldo, for your kind words and for being a loyal customer over the years. We're glad to hear that Hector and the team have been able to provide you with efficient and honest service. We appreciate your trust in us for your home and auto insurance needs. "
Floyd Abdool
January 6, 2026
"Kayla was very patient and helpful. She went above and beyond in helping me understand and solve the problem I had."
"Thank you, Floyd, for your kind words about Kayla. We're glad she could assist you effectively and provide the support you needed. Your feedback is greatly appreciated. "
Belkys Rojas
January 6, 2026
"I was referred by Roberto A. to Samantha at Janet’s office and she was able to start my policy and save me over $300 every 6 months for both cars!! She was so patient with me and my husband and even helped us with calling to cancel my old policy. Anyone would be LUCKY to have her as an agent. Gracias Samantha!!"
"Thank you, Belkys, for sharing your experience! We're glad Samantha could assist you and your husband in starting your policy and saving money. We appreciate your kind words and Roberto's referral. "
Jackie Estrada
December 1, 2025
"Angelica was a HUGE help, even with all my questions due to my ignorance in insurance, she was so patient explaining everything! Thank you girl!"
"Thank you, Jackie! We're glad Angelica could assist you and provide the clarity you needed. If you have any more questions, feel free to reach out anytime."
Donald Garrick
November 26, 2025
"Tatiana is the best; she always takes care of me and is patient in explaining my policies. Thank you!"
"Thank you, Donald. It's great to hear that she has been helpful and patient in explaining your policies. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
Doris Acosta
November 14, 2025
"Samantha Henriquez was very helpful and professional. Great customer service skills and very friendly."
"Thank you, Doris, for your kind words about Samantha. We're glad to hear she provided you with helpful and professional service. Your feedback means a lot to us. "
DOMINICK FROIO JR
November 6, 2025
"Came in to get help with my DSS. Sandie greeted me and was amazing at helping me get everything set up! Great office!"
"Thank you, Dominick, for visiting our office. We're glad Sandie could assist you with your DSS setup. We appreciate your feedback and look forward to serving you again."
Melissa C
November 2, 2025
"Angelica provided me with fast and efficient service when I recently needed help updating my insurance! She was professional and super friendly!"
"Thank you, Melissa, for your kind words about Angelica's service. We're glad to hear she was able to assist you quickly and professionally. If you need anything else, feel free to reach out."
Rashel Solarte
October 28, 2025
"Angelica is amazing to work with very kind and patient."
"Thank you, Rashel, for your kind words about Angelica. We're glad to hear she made your experience a positive one. Your feedback is greatly appreciated."
Barbara Garrick
October 21, 2025
"Janet's office is the best! Sandie was great and helping me set up my policies! Love them!"
"We can’t thank you enough for this awesome review, Barbara! Knowing we made your experience a great one means the world to us. "
Mateo Castillo
October 21, 2025
"Samantha was the best ! Extremely helpful and super nice , customer service experience was 12 out of 10 ! She’s definitely an asset for the company."
"Thank you, Mateo, for your kind words about Samantha. We're glad to hear she provided you with such a positive experience. Your feedback is greatly appreciated. "
Norman Allen
October 7, 2025
"The office is great! Sandie help to set up my Drive and Safe and Save and save some money. Everyone is great there! Thank you"
"Thank you, Norman, for your kind words! It's great to hear that Sandie was able to assist you with setting up Drive Safe and Save. We appreciate your feedback and look forward to serving you again."
Ana Laura León Fernández
October 1, 2025
"Excelente atención, muy amable y servicial todo en este lugar Gracias a Samantha por ocuparse de todo 10/10"
"Hola Ana Laura León Fernández, gracias por tus amables palabras. Nos alegra saber que Samantha pudo asistirte de manera tan efectiva. Estamos aquí para ayudarte siempre que lo necesites. Saludos."