Janet Fernandez

Chris is an insurance and financial services professional with over a decade of experience helping policyholders. His career with State Farm began in Maryland in 2013 when he joined the claims segment. Through investigating and settling thousands of claims around the United States, he helped guide customers through difficult and trying losses. Christopher’s transition into agency included ventures in business process outsourcing and online retail from 2017 until 2020 when he joined Janet Fernandez’s team.

Outside of his professional life, Chris is a devoted family man, happily married with a wonderful son. In his leisure time, he enjoys staying active through fitness routines and is an avid Major League Baseball fan.

Chris brings the same dedication and passion to his personal interests as he does to his career, always striving for excellence in every aspect of his life. He is not only a wizard in auto insurance, but also holds licenses in life, health, home, and condo insurance, showcasing his comprehensive knowledge and capability in various insurance domains. Reach out to Chris to learn how his expertise can help you safeguard what matters most and build a secure and prosperous future.

Jodi, a native of Broward County, is a dedicated customer representative with a passion for helping our policyholders. Beyond her role as a wife and mother to two wonderful girls, she finds joy in exploring new destinations and cherishing quality time with loved ones. Notably, Jodi's fluency in both English and Spanish enhances her ability to communicate effectively with a diverse customers.

Since joining the team in 2014, Jodi has accumulated a wealth of knowledge in insurance policies, consistently assisting policyholders, family and friends in making informed choices. In addition to her exceptional organizational skills, Jodi's extensive experience enables her to approach situations from unique perspectives. She takes pleasure in mentoring her fellow team members, fostering growth and development within the team.

Jodi is knowledgeable on property, casualty, life, health and business insurance. Overall, Jodi's unwavering commitment to her customers, coupled with her diverse skill set and nurturing nature, make her an invaluable asset to the team.

Tati, a native of the Sunshine State, is a dedicated and passionate individual who embraces her own motto “Do it right with a smile... or don’t do it at all." Tati’s family is from Nicaragua and Honduras, she fluent in English and Spanish. Her ability to communicate effectively in both languages allows her to connect with a diverse range of customers and provide exceptional service.

Outside of work, Tati finds joy in her beloved dog, Mochi, crafting, and journaling. A fun hidden talent about Tati is her unique ability to play music with wine glasses.

Tati brings a valuable set of skills to the table, including clear and effective communication to ensure policyholder’s needs are met. With her patience and thoroughness, Tati ensures that customers feel heard and valued. Her unwavering commitment to excellence and dedication to customer satisfaction make her an invaluable asset to our team.

Cheri, a proud native of Detroit, Michigan, is a devoted wife and mother of three children, who now cherishes the joy by her two grandchildren. With a passion for the art of baking, Cheri finds fulfillment in creating exquisite custom cakes and cupcakes. After spending a decade in Texas, Cheri, along with her husband and son, embarked on a new chapter in the Sunshine State in 2018.

Having joined our team in 2022, Cheri brings with her an impressive background of over 30 years in customer service, showcasing her unwavering commitment to providing the highest level of assistance and satisfaction. Her character is defined by her dependability, loyalty, and unwavering honesty, qualities that greatly influence her interactions with others. Cheri, licensed in property and casualty, proudly serves customers in assisting them with their all their insurance needs.

Originally from Virginia, John brings a diverse background to his role, having previously worked in real estate for 7 years and taught English in Thailand for a year and a half with his wife. Beyond work, John enjoys going to the beach and hiking with his wife and their beloved dog, Daisy.

With a strong commitment to service, John prides himself on his consistency, follow-through, and strong work ethic. He looks forward to using his skills and expertise to assist you with a wide range of insurance needs, including auto, home, condo, renters, life, health, and business coverage. John will always provide dedicated support and find the most efficient choice for our policyholder needs.

Eduardo is a dedicated account representative with an exceptional ability to handle various customer issues in a professional and efficient manner. Fluent in both English and Spanish, he effortlessly communicates and assists policyholders in their preferred language.

Beyond his work, Eduardo finds solace in his spare time through freediving and spearfishing, immersing himself in the depths of the ocean. It is worth noting that Eduardo possesses a remarkable talent for holding his breath for an impressive duration of 5 minutes.

Eduardo consistently delivers prompt effective results and ensure customer satisfaction. He is knowledgeable in home and renters insurance, boat insurance, auto insurance, life insurance, as well as business insurance. His dedication to providing top-notch service is evident in every interaction.

Born in Venezuela, Jose moved to the United States at the age of 15. He pursued his studies in finance while also playing baseball at both Miami Dade College and Florida International University (FIU). Coming from a close-knit family of seven, Jose values the importance of strong family bonds and incorporates these values into his professional relationships.

Jose focuses in health and life insurance policies, as well as providing service to our auto insurance policy holders. His bilingual proficiency in English and Spanish allows him to effectively communicate with a diverse policyholders. Jose’s honesty and straightforward approach make him a reliable account representative. Policyholders can rely on his transparent guidance and suggestions when making important insurance decisions.

Also known as Angie, she is a highly dedicated customer service member who always goes the extra mile to assist our policyholders with utmost care and detail. Fluent in both English and Spanish, Angie effortlessly bridges language barriers to ensure effective communication and understanding.

Beyond her role at work, Angie finds happiness in the presence of her beautiful daughter. Their quality time together is filled with boundless joy and laughter, serving as a constant reminder of Angie's unwavering dedication to creating meaningful connections.

A true people person at heart, Angie possesses a remarkable ability to understand and empathize with the unique insurance needs of each customer. Her attention to policy details ensures that she brings resolutions to customers' issues from billing to policy changes. With her excellent communication skills and dedication, Angie always goes above and beyond to provide exceptional service.

Giny is an experienced Financial Services Professional with over 8 years in the industry and multiple licenses. Her goal is to educate and assist as many families as possible in protecting their income, growing their wealth, and creating a legacy for their loved ones.

Originally from the Dominican Republic, Giny cherishes spending time with her family and friends, as well as actively participating in her church community. She has a deep passion for interior design and organizing events.

Giny's effective communication skills, in English and Spanish, play a vital role in making her customers feel comfortable and understood. She goes above and beyond to absorb all relevant information from her policyholders, ensuring that their needs are met. By providing valuable guidance and support, Giny is committed to helping her customers achieve their financial goals.

Courtney is ecstatic about protecting the well-being and future of her customers. She is passionate about family, friends, creating moments of laughter, and finds joy in cooking everything from scratch and exploring different culinary themes. Her role as a loving mother to three children, two dogs, and a devoted wife has shaped her values and priorities.

As a member of our customer care team, Courtney is always ready to assist others with their needs, whether it's reviewing insurance policies, managing billing, or providing guidance on coverage for their loved ones. She is licensed to help with auto insurance, home insurance, pet insurance, life insurance, and health insurance. Courtney's innate ability to connect with people and her passion for helping make her an invaluable asset to our team.

Arlen is a passionate and personable individual who takes pride in providing exceptional service for policyholders. With a bachelor’s degree in business administration, Arlen possesses a strong foundation in effectively addressing customer concerns in English or Spanish.

Originally from Nicaragua, Arlen cherishes quality time spent with her son and actively participates in various sports, particularly tennis. She also possesses a hidden talent for singing and dancing, nurtured since a young age.

Licensed in auto, life, home, renters, condo, and health insurance, Arlen's dedication to a customer’s policy need is unwavering. She consistently demonstrates reliability, honesty, and a genuine care for helping customers navigate their insurance journeys.

Hailing from Cuba, Esmi brings a unique cultural perspective to his role. Fluent in both English and Spanish, she effortlessly communicates and assists customers in their preferred language. Esmi finds joy in helping others and has been doing so at State Farm for an impressive 30 years. Her commitment to providing exceptional customer service and understanding each individual's insurance needs is unparalleled.

As a proud mother of three children, she cherishes the time spent with her five adored grandchildren. Esmi's dedication to family mirrors her dedication to the State Farm community, fostering strong relationships built on certainty and reliability.

With Esmi's extensive experience and genuine care for customers, you can be assured that your insurance needs will be expertly handled. Whether you're seeking guidance or assistance, Esmi's unwavering commitment to excellence will ensure your satisfaction.